Effective Date: 26th Dec. 2025
1. Introduction
Thank you for shopping at Xyraw. We strive to ensure you are satisfied with your digital purchase.
2. Refund Eligibility
Refunds are generally not provided for digital goods once delivered. However, we will issue a refund or replacement in the following cases:
- Non-Delivery: You did not receive the profiles or fans you purchased.
- Not as Described: The product delivered is significantly different from the description (e.g., wrong profile type, incorrect fan count).
3. Non-Refundable Items
We do not offer refunds for:
- Change of mind after the product has been delivered.
- Accounts banned or locked due to your own actions after delivery.
- Providing incorrect information (e.g., wrong username for fans).
4. Processing Time
If your refund is approved, it will be processed within 1-2 business days to your original payment method.
5. Contact Us
To request a refund, please contact us at with your order details.